I’ve gone to this service department many times, and the service all around is always great. Generally, I just get routine maintenance and car details done, but I have been in for the occasional repair quote. I say quote because I have yet to have my repairs done there. I have been lucky enough thus far to been able to google YouTube videos on how to make the repairs myself, and have always found the parts much cheaper online. However, I wouldn’t have been able to do any of that without the help from the service department. It’...

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I can’t say enough great things about my experience at Owens Murphy Volkswagen! Angie was awesome and provided the best customer service! I plan to use Owens Murphy in the years to come.

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This dealership, and the employees listed below, go above and beyond in every single way. My sales guy: KAREEMThe parts guys: Jared Freeman and Frank Witonski Finance manager: Dustin Dyer Service Coordinator: Miriam ButlerOwens Murphy Volkswagon will be the only dealership I use, now and in the future, all because of these AMAZING people and the personable service they provide.

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David was the salesperson and handled our transaction with ease.The vehicle we purchased was inoperable after the first day and David and manager Ramin were willing to work with us by either getting us into another vehicle or seeing if the purchased vehicle could be repaired. They sent the vehicle to dealership that manufactures the make and it was determined that there was a recall on the engine. Although the wait was little over a month, we received the vehicle with a brand new engine!David and Ramin were professional throughout the process and I would definitely consider purchasing ...

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Angie was great and gave me all the help I needed. The gti I got runs amazing and is pretty much brand new.

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I shopped around at several dealerships looking for a SUV ended up at Owens Murphy and my search was over. The staff was very helpful and friendly Kareem did a really good job helping me find the right SUV for me. The process was really easy and I didn’t feel stressed/pressured at all. So happy I made the decision to go with Owens Murphy for my first Volkswagen.

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We had the best experience at Owens Murphy Volkswagen! Kareem had the car we wanted to test drive running and ready for us when we arrived and he also checked out our trade while we were on the test drive, which saved us lots of time. They offered us a very fair amount for our trade and the car was priced so fairly that we didn't even have to haggle. We've always had to haggle at a car dealership so that was very refreshing! The process went so smooth and we absolutely love our new-to-us Passat. We will definitely be ...

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We just bought our second vehicle in the last 2 years from OM. Susan was great! She was professional, friendly and knowledable. Jon from finance offered us 2 different options that worked best for us. He was very personable. Matt and his service team inspected our vehicle, replaced all 4 tires and detailed it. We bought a 2017 and it looks fresh off the showroom floor! Mr. Owens even chatted with us a bit and greeted us with a smile behind his Covid Safety Mask! Their janitoral staff was cleaning non stop, OM is ensuring a safe environment for their customers. Thanks Owens Murphy, ...

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Our sales guy Tristan Acker was great! He worked with us and was very helpful and knowledgeable on the vehicle we purchased from Owens Murphy.

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My wife and I recently purchased a new Volkswagen from Owens Murphy and couldn’t be more pleased with the buying experience. Our home is 2 hours away from the dealership, but this was not an issue. Susan Webb answered all our questions in person, on the phone and via email to help us decide on the right vehicle to fit our needs. When we picked up the new Atlas, it was staged for delivery, the paperwork processing was organized and efficient, and Susan painstakingly showed my wife all the features of her new vehicle (even though it was near 7pm).

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Matt Ingram was very helpful and nice; great experience

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I was approached by a very friendly lady named Susan Webb. My intent for the visit at Owens Murphy was to downsize from my Suburban mom car to a fun Jeep since my children are now grown. She showed me all of my options. I live on a teacher's salary which is not much. She worked with me to find just what I needed within my price range. I was nervous about this process, but she made my experience fun and enjoyable!

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I am 20 years old and was looking to buy my first car by myself. I was very nervous as I looked at vehicles. Before I knew it a sweet lady by the name of Susan Webb met me in the parking lot. We were both wearing masks so it was kind of odd, but her kind voice and demeanor instantly made me feel at ease. I haven't purchased my vehicle yet, but when I do, I will definitely return to Owens Murphy because of their friendly staff.

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Just bought a vehicle from Owens and left very satisfied David and Dustin made the process seamless and painless they worked out a great price deal for my family. Dustin went out of his way to get the numbers where we needed and offered a variety of affordable warranties. David promised to fix a few minor issues (vehicle was used) with the vehicle and followed through. We never noticed a missing center hub on wheel but David did and had it ordered before we went back to pick up vehicle after being detailed. Just before driving off the lot my ...

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Angie Shelnutt was a superb help in getting me fixed up with a great car and even greater deal. Come see her and the team up at Owens Murphy in LR and let them fix you up!

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Had a great experience at Owens Murphy Volkswagen! I wanted a different trim for a 2021 Atlas and they looked around and found one a state over and had it delivered next day. We came to terms quickly and the paperwork was completed at a much faster rate then any other dealer I've ever bought a car from. Overall, I am very pleased with the car buying experience and I would highly recommend Owens Murphy to anyone looking to buy a VW, Jaguar or Range/Land Rover!

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Susan Webb was fantastic. We were in and out with my daughters new beetle in an hour. I highly recommend Susan to anyone looking for a new vehicle.

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