Taylor in the service department was great. She called me back super quick and kept me updated all day. My vehicle service was a little pricier than I would have liked, but worth it for the customer service.

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Kareem helped us purchase the 2019 Atlas. It was a great experience. I didn’t feel like he was tricking us or trying to be “the typical” car salesman. Really appreciate everything he helped us with.

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Taylor is a rock star! She helped me when my car battery died. We thought it might have been the fob & she assisted me in getting a tow truck to get me to their service station. They determined it was the battery immediately. I was in and out of the office within an hour. Got a brand new battery and my car washed! Thanks Owen Murphy VW & Taylor

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Owned Murphy is great thanks to butch. He worked me in the same day when I called because my air was acting up!!!

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Very easy transaction trading my 10 year old car. Kareem worked hard to get me the best deal and I couldn’t be happier with my new ride. Very polite staff too!

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Decided to not buy a vehicle with these guys today but nonetheless Tre, salesman, was wonderful.  This young gentleman did a great job of showing us the vehicle, being honest, and working with us.  Customer service is not dead!

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This is the third Jetta I have owned and have brought all 3 to the Owens Murphy Service Team. They always provide a fantastic experience.

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The dealership is excellent. But since the diesel engine emissions had to be repaired, the car turned into a LEMON!! MPG DECREASED by 10 miles per gallon. MAJOR CATASTROPHIC repairs required. All costing THOUSANDS of dollars. (Still under warranty thank goodness) Warranty about to run out, so I got rid of that car before it cost me!! I will never trust Volkswagen again! The best car I ever had turned into a nightmare!!

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Great deal and sales experience on my car purchase on 7/1, and they worked to ensure customer satisfaction after the sale. When it's time for another vehicle, I'll be shopping here first.

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Great buying experience with Kareem, and his sales manager Ray. Tremendously honest and professional. I always felt as though I could walk away from the offer, but I also felt that I was getting an honest offer from both of them, which is why my wife and I purchased a vehicle. I cannot say enough about the professionalism of both OMV employees we worked with. Low pressure experiences when buying a car are always preferred, and that's exactly what we got from here. Plus, they really did makes us a heckuva deal and will work hard for your business. Buy here and stay away from McClarty unless you have no other choice.

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We've never had a faster, easier, more pleasant car buying experience! For us, the used car buying process usually takes months of research and searching, and we completely avoid dealerships due to some prior unpleasant experiences with pushy, dishonest salesmen (at other dealerships). However, this experience completely changed our perspective. My husband saw a vehicle online on a Friday afternoon and sent a request for more information. Owens Murphy saleman David Arnold responded and communicated back and forth with my husband through the evening and next morning, answering all of his questions and agreeing to my husband's price point. Saturday morning we test drove the vehicle, and we ended up purchasing it on the spot. There was zero pressure, and Mr. Arnold was very upfront, pleasant and helpful. I would gladly do business with David Arnold and Owens Murphy again without any hesitation.

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Great place to purchase your next vehicle. David Arnold was extremely easy to work with, and got everything right where we needed it. Susan Webb was also very knowledgeable on all the models and helped show us all the bells and whistles. Thanks guys! You have gained new loyal consumers.

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My review is based on an online shopping experience. I was shopping from out of state and saw something that really caught my eye. I had been looking already for a couple weeks and the amount of dealers who are unable to deal with online/out of state shoppers in 2019 is staggering. I had a pretty low bar, figuring it takes about six e-mails back and forth to get most of the information I need. Well, I reached out and received a response on the availability extremely quickly. I sent over my laundry list of questions and I received another lightning quick response from David Arnold in sales. He provided an answer to every question, copies of their inspection results, and a copy of the AutoCheck. Boom, everything I needed in one response. Fast, informative, and professional. How refreshing is that? I was blown away. We spoke on the phone about a few other details and he was exremely helpful. All the preliminary work on a deal was done in hours rather than days. I couldn't recommend the dealer, and David in particular, any higher. I would have zero hesitation shopping with them again. Easily the most straightforward experience I have had with a dealer in many years.

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